Privacy policy

‍

LINES STUDIO – Privacy Policy

Your privacy is important to us. This notice explains how we handle your personal data when you interact with our studio or use our services, including through our booking platform provided by ARKETA.

1. Who We Are

LINES STUDIO is a Pilates studio based in Vienna, Austria. We are responsible for the handling of your personal data when you engage with us via our website, booking system, email, or in person.

2. What Data We Collect

When you book a class, workshop, or service via ARKETA, we may collect the following data:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Billing address (for invoicing)
  
  
• Booking and attendance history
  
  
• Health-related notes (only if you voluntarily provide them)
  
  

3. How We Use Your Data

Your personal data is used only for purposes such as:

• Booking and managing classes
  
  
• Providing studio updates or important changes (e.g. cancellations)
  
  
• Invoicing and payment processing
  
  
• Ensuring your health and safety during classes (if relevant health info is shared)
  
  

We do not sell or share your data with third parties for advertising purposes.

4. Third-Party Services (ARKETA)

We use ARKETA as our booking and payment platform. Your data is securely stored and processed through ARKETA's systems, which comply with international data protection standards.

You can view ARKETA’s privacy policy here: https://arketa.co/privacy-policy

5. Your Rights

Under the EU GDPR, you have the right to:

• Access the personal data we hold about you
  
  
• Request correction or deletion
  
  
• Withdraw consent at any time
  
  
• File a complaint with a data protection authority
  
  

6. How to Contact Us

If you have any questions or concerns about your data, please contact us at:

hello@linesstudio.at
Stolberggasse 25, Top 1-2, 1050 Vienna, Austria